Buyer & Seller Guides
Buyer and Seller Guides

Seller Protections

How am I protected as a Seller?

A big reason we built Jawa is because we know how frustrating it can be to sell your beloved PC parts online only to get scammed or stuck in a months-long dispute process.

At Jawa, we allow up to 2 days after delivery for a buyer to dispute the item. After 2 days, we release the funds to the seller. In case of disputes, our team will work with the buyer and seller to investigate the claim. Here is how you can best be protected:

  • Keep all communication about the transaction on the Jawa platform.
  • Take photo/video documentation of the item, the serial number, and you packaging the item. This helps with shipping damage claims.
  • Reach out to the Jawa team immediately if something goes wrong.